Technical Analyst - 3rd Line Support

A high-profile public sector organisation is looking for an experienced Technical Support Analyst to join a dedicated IT technical team within a leading healthcare provider. In this pivotal position, you will manage 2nd and 3rd line support to ensure the organisation's IT systems have sufficient capacity to run smoothly and remain secure. You will also hold the following responsibilities:

• Set up and fix central Windows servers
• manage the digital platforms that allow staff to work remotely
• Taking care of system alerts, keeping anti-virus software up to date, and ensuring all servers have the latest security fixes installed., If you have prior experience providing IT Support to end users within a public sector setting or healthcare environment then this is the perfect opportunity for you. If the above seems of interest to you then please apply directly to the AD or send your CV to

The successful candidate will possess a strong analytical mind and the ability to operate independently in a fast-paced setting.

• Degree or IT Qualification
• A strong understanding of LAN and WAN technologies including TCP/IP and DNS
• Experience with supporting microsoft server products
• 2nd and 3rd line support experience
• Prior experience of working in public sector or NHS

Norfolk - 5 days on site | 3 Month Contract possible of extension | £25.21 per hour