IT Support Engineer

Aspectz Ltd
Basildon, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Compensation
£ 35K

Job location

Basildon, United Kingdom

Tech stack

Microsoft Windows
Antivirus Softwares
Azure
Dynamic Host Configuration Protocol
DNS
Email Filtering
IP Addressing
Microsoft Office
SharePoint
Microsoft Onedrive

Job description

  • Provide remote 2nd Line IT Support via phone / email
  • Once the technical issue is identified you will talk the user through the steps required to resolve it or escalate it to the 3rd Line Team

Requirements

Experience preferred:

  • Excellent problem solving skills
  • Windows 10 / 11
  • Networking - IP addressing, DHCP, DNS
  • Office 365, Azure, SharePoint, OneDrive
  • Anti Virus Software
  • Mail filtering - Mimecast or similar

You:

  • Flexible, adaptable and calm under pressure
  • Willingness to learn and further develop your knowledge
  • Honest and dependable
  • Customer focused

Benefits & conditions

Shift hours: 08:00 to 16:30, 09:00 to 17:30, 09:30 to 18:00 Monday to Friday

Apply for this position