SCADA Product Owner/ Team Lead

The SCADA Product Owner will join the newly established GTS SCADA Management Squad, responsible for overseeing the Euroclear SCADA environment. This environment is critical for managing and monitoring Euroclear's offices and data centers, covering three main domains: Physical Security (e.g., CCTV, building access), building management systems (e.g., heating, cooling), and IoT solutions (e.g., smart lockers).

Currently, the Euroclear domain supports approximately 1,800 devices and 9 main applications, with rapid growth in recent years. These devices operate within a dedicated network zone to ensure isolation and security.

Unlike traditional IT, the SCADA domain manages industrial systems, and many suppliers lack the necessary IT and security expertise to meet Euroclear's standards. There is also a growing demand to integrate SCADA devices with Euroclear IT systems (such as ServiceNow and access management).

The new Squad will drive the integration of Operational Technology (OT) landscapes with business IT, ensure compliance with Euroclear security controls (including TSB, secure images, vulnerability and access management), document processes and projects, and plan for future evolution.

The SCADA Product Owner will be responsible for the management of a team of 6 people as well as the evolution of the OT domain.

He/She will have to ensure the adherence of the product to Euroclear IT infrastructure and security standards, the interaction with Internal Audit, the management of the different Issues and Action plans associated with the domain, the adherence to the Squad related controls (SDLC, …)

Success in this position requires expertise in IT infrastructure, OT infrastructure and people management, strong analytical and troubleshooting skills, and the ability to collaborate effectively to resolve technical issues.

Primary Duties:

• Act as the people manager of all the employees in the appointed squads.
• Develop a cybersecurity standard with CISO department and plan implementation of these principles.
• Translate functional demands from Euroclear departments to requirements for IOT/Building management/ Physical Security applications and/or interfaces with other applications.
• Manage Euroclear's OT roadmap.
• Manage the backlog, making sure it is complete, transparent and understood.
• Ensures that product meets regulatory requirement, Euroclear policies and needs of internal customers/stakeholders.
• Collect evidence from all building automation & Physical security infrastructure & applications to meet requirements set by compliance.
• Drive the performance evaluation and discussion process, collect the 360° feedback.
• Facilitate the actions for skill and competency development together with the squad(s).
• Identify the recruitment needs of the squads and assesses the new recruits as 'fit for mission' (in collaboration with the Practice Leads).
• Onboard the new joiners, approve access rights and recertifications (including the vendor staff in the appointed squads).
• Act as the escalation point for people and HR related matters.
• Integrate building automation assets in the established ITIL tooling & align internal processes with supporting services.
• Identify opportunities to improve Client & Employee experience.
• Align the OT strategy, budget and roadmap with the Workplace and Corporate Security objectives, strategy and budgets.
• Act at the GTS SPOC for the product users at Workplace and Corporate Security.
• Monitor budget and contract.
• Provide on-call and weekend operational support.

• Degree in Computer Science / Engineering Technology (Electronics or Computer Science)
• Minimum 3 years of experience in the Product Owner / team lead role.
• Proven experience managing and maintaining servers, operating systems, end user equipment and/or network devices.
• Knowledge of SCADA technologies (Building Management Systems and Physical Security) is an asset.
• Ability to work analytically in a problem-solving environment
• Excellent customer service skills
• Ability to learn new technologies and disciplines quickly
• Ability to function effectively in a fast-paced team environment
• Fluent in English (French and/or Dutch is a plus)

Other:

• Ability to function in a team-oriented environment
• This position requires an individual with good communication (both verbal and written), organizational, and analytical / problem-solving skills
• The individual must be able to work in a fast-paced environment and perform tasks with a high degree of quality, while following existing processes and operational procedures
• Additionally, the position requires the ability to work with members of other teams and staff to meet all necessary department and organizational goals
• Position available in Paris or Brussels with regular trips anticipated.

Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.

• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

New ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working.

Great Place to Work for All

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system., At Euroclear, our people are our greatest strength. We are committed to building an inclusive culture that celebrates diversity and enables everyone to thrive. Our values guide how we work together and shape our future: Our mission and values - Euroclear