Technical Support Specialist
Role details
Job location
Tech stack
Job description
As a member of the Technical Support Group (TSG) you will part of a multicultural team provide first-line, remote technical support to Dutch speaking customers and to the company's customer service and sales departments. You will be able to work in a broad range of industries providing technical support and finding solutions to technically challenging problems. This role is based in Hoofddorp or Wehl (Netherlands)., Provide expert remote technical support and troubleshooting for our Dutch & Turkish speaking customers; Make industry-specific product recommendations to meet unique customer specific needs; Conduct technical evaluations of conveyor systems and suggest improvements; Deliver engaging technical presentations via Microsoft Teams or other remote technologies; Offer technical training to colleagues and customers; Research and compile technical data to support customer inquiries; Create detailed Bill of Materials for various projects; Participate in development and maintenance of tools and technical documentation.
Requirements
Requirements : Technical Support Specialist ( Dutch Speaking)
- (Near) native Dutch speaker with fluent English skills, other languages (especially Turkish) are a plus
- A technical degree (Mechanical Engineering preferred) from a college or university
- Experience in industrial sales/support or equipment specification is highly desirable
- Strong mechanical aptitude and the ability to articulate complex concepts
- Excellent problem-solving skills and logical thinking
Benefits & conditions
The salary range for this role is EUR 3000 to 5000 per month based on full-time work, depending on your current knowledge and experience.
- An opportunity to boost your international experience and develop your potential;
- A team that invests in each other's success and takes pride in their work;
- An inspiring working environment grounded in ideas, teamwork, and effort;
- A premium leading brand name with consistent financial results;
- A performance-based profit-sharing program;
- 25 leave days with an additional ( 6 ATV days )
- Excellent secondary benefits, such as mobility card, pension, generous contribution to health and life insurance.
