Software & Consultancy Administrator

WKC is seeking a full-time Software & Consultancy Administrator to support the commercial, administrative, and customer-facing aspects of its SoundPLAN software business in the UK, while also providing general administrative and business support across a range of environmental consultancy projects.

The successful candidate will act as a central point of contact for SoundPLAN-related enquiries, including software sales administration, training coordination, and ongoing customer support. While no prior experience in acoustics or noise modelling is required, the role will involve developing a working understanding of SoundPLAN, its applications, and the needs of its user base.

In addition to the SoundPLAN-related responsibilities, the role will provide administrative support to consultancy projects, including assistance to technical staff with project documentation, financial and project management administration processes, and coordination with accounts.

This position is well suited to someone who is highly organised, detail-oriented, and comfortable working across software products, customers, and internal business processes. It offers exposure to both the commercial and consultancy sides of a specialist environmental business, with opportunities to develop skills across administration, customer support, and professional services delivery., * Preparing SoundPLAN quotations, including calculation of module costs, license types (standalone, network, cloud), and Updates & Maintenance (U&M) renewals.

• Issuing formal quotes and invoices to customers.

• Processing incoming orders and coordinating license activation and delivery of SoundPLAN license keys.

• Tracking payments and liaising with WKC accounts.

• Maintaining accurate records of all software customers, licenses, and subscriptions.

• Supporting marketing and business development activities (brochures, mailouts, lead lists, CRM)

• Providing general WKC consultancy business support, including report formatting, proposal preparation, and project administration.

Do you have experience in Microsoft Word?, * Highly organised with strong attention to detail.

• Confident working with numbers, pricing, invoices, and spreadsheets.

• Strong written and verbal communication skills.

• Comfortable in communicating with clients.

• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint).

WKC is a management-owned, international environmental consultancy specialising in science-led environmental studies that support clients' permitting, financing, and wider corporate objectives. Established over 15 years ago, WKC has grown from its origins in the UAE and South Africa to deliver projects across multiple regions and sectors. WKC's UK business focuses on several specialist areas of environmental consultancy, working with clients both domestically and internationally. The UK team frequently collaborates with colleagues across other WKC offices, contributing to multi-disciplinary and multi-jurisdictional projects. In addition to its consultancy work, WKC is the exclusive UK distributor for SoundPLAN, a world-leading environmental noise modelling software used extensively by professional acousticians, engineers, and environmental specialists. This role offers an opportunity to join WKC's growing UK business in a varied and practical support position. The role has a primary focus on supporting the SoundPLAN software distribution and training function in the UK, alongside providing wider administrative and business support to environmental consultancy projects.