IT Support

• Provide excellent customer service via e-mail, telephone and internal messaging systems.
• Provide training to end clients to enhance their knowledge of the system.
• To work as part of a team to ensure all service level agreements are maintained and department objectives achieved

Do you have experience in Time management?, * Pro-active attitude

• Strong attention to detail
• Strong problem-solving and decision-making skills.
• Strong organisational and time management skills.
• Knowledge of MS Office products, such as Excel and Word
• Willingness to learn and develop both new and existing skills.
• Excellent attention to detail and ability to work with large amounts of data.
• Strong communication skills, both written and verbal.
• Ability to manage time effectively.

• Full-time permanent position
• Working Hours - Monday to Friday 8:00am - 5:00pm (1hr Lunch)
• Free on-site parking
• Hybrid Working - There will be some hybrid working to this role once training is completed (1 Day Office / 4 Days Remote)
• 33 days annual leave, including bank holidays (increases with length of service)
• Enhanced Maternity, paternity and adoption leave
• Company pension contribution (increases with length of service)
• Financial Services Academy - Allowing employees to develop their career within the wealth management sector
• Company/team events throughout the year

BMC Recruitment Group are currently recruiting for a System Support Executive/IT Support to join our client who are an award-winning group of financial services and technology companies based in Newburn, Newcastle Upon Tyne.