Support Administrator Hybrid
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York, United Kingdom
14 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Shift work Languages
English Compensation
£ 30KJob location
Remote
York, United Kingdom
Tech stack
Microsoft Office
Data Strategy
Job description
- Acting as a first point of contact for incoming telephone calls and email enquiries from clients and third parties
- Providing administrative and coordination support to the Service Planning / Service Coordination team
- Responding to client requests and providing initial information regarding service timelines
- Supporting the scheduling and coordination of field-based service teams
- Confirming appointments and liaising with internal teams to ensure smooth service delivery
- Monitoring office supplies and placing stationery orders as required
- Acting as a point of contact for office maintenance and facilities-related queries
- Working closely with other administrative teams across the business to maximise efficiency and resource use
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Requirements
- Proven experience in an administrative or service support role
- Confidence communicating with clients via telephone and email
- A calm, solutions-focused approach in a fast-paced environment where priorities can change
- Excellent written and verbal communication skills
- Strong attention to detail, organisation and record keeping
- Good IT skills, including Microsoft Office, and the ability to learn bespoke systems
- The ability to handle confidential information with discretion
- A collaborative approach and strong interpersonal skills
Benefits & conditions
Office Angels * Permanent * Remote (York, York, England, United Kingdom) * £28k - £29k / year * 5h ago
Support Administrator Hybrid - South Tyneside (South Shields)
- £28,000 - £29,000 per year
- 25 days holiday + 8 bank holidays
- Up to 12% combined pension contribution
- Hybrid and flexible working options
- Flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more
- Health & wellbeing support, including Mental Health First Aiders, Employee Assistance Programme and Smart Health services
- Paid volunteering / wellbeing days
- Ongoing training, development and genuine internal progression opportunities
Hours
- Monday to Friday, 35 hours per week
- 9:00am - 5:00pm
- No evenings or weekends
- 1-hour unpaid lunch