Technical Support Engineer
Proactive.IT Appointments Ltd.
Woking, United Kingdom
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 56KJob location
Woking, United Kingdom
Tech stack
Java
Microsoft Windows
Unix
Software Debugging
Hypertext Transfer Protocols (HTTP)
Traceroute
Log Files
Object-Oriented Software Development
Simple Object Access Protocol (SOAP)
Transmission Control Protocol (TCP)
Wireshark
File Transfer Protocol (FTP)
Operational Systems
REST
Job description
Our client is looking for an experienced Technical Support Engineer for a long term contract with a view to extend thereafter. The position will be hybrid working and has been scoped Inside IR35.
Requirements
- Demonstrated ability to troubleshoot complex technical issues
- Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies in UNIX/Windows.
- Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST
- Experience with troubleshooting tools such as Wireshark, Traceroute
- Solid understanding of object-oriented programming skills (Java strongly preferred)
- Strong troubleshooting/root cause isolation skills
- Demonstrated creative problem-solving approach and strong analytical skills
- Must be proficient with analysing log files and standard debugging concept
- Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management
- Excellent communication skills (verbal and written)
- Code debugging
- Code debugging and troubleshooting
- Network and Operating System debugging skills
About the company
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
