IT Support Technician

In this role, you'll support staff and students across two nearby sites, providing hands-on technical assistance, resolving tickets, and ensuring the smooth running of the school's IT systems. You'll work closely with the IT Manager on everything from day-to-day troubleshooting to hardware repairs, software installations, network maintenance, and supporting classroom technology., * Deliver Level 1 & 2 support across two London site

• Assist users in person, via ticketing system, and on-site visit
• Install, configure, and maintain hardware, software, and AV equipment
• Support routine network and systems maintenance
• Troubleshoot issues with AD, MS365, Intune, Autopilot and related tools
• Maintain accurate asset records and documentation
• Assist with upgrades, migrations, and major IT projects
• Provide occasional A/V support for events and performances

Do you have experience in Intune?, A leading education provider in South West London is seeking a proactive and enthusiastic IT Support Technician to join their growing technical team. This is an excellent opportunity for someone with strong 1st and 2nd line experience who enjoys working in a fast paced, user focused environment., * Proven 1st/2nd line support background

• Strong knowledge of hardware, networking, and basic AV
• Experience with Active Directory (on-prem), Entra ID/Azure AD, MS365, Intune
• Understanding of endpoint security and compliance
• Excellent communication and customer service skills
• Detail-oriented and process-driven
• Relevant certifications (Microsoft, CompTIA, ITIL, Cisco) desirable

This is a fantastic opportunity to make a real impact within a supportive, community-focused environment while developing your technical skills.

Job Types: Full-time, Permanent

Pay: £24,420.00-£30,000.00 per year

Benefits:

• Company pension
• Employee discount