IT Analyst

• Ensure technological processes run smoothly and efficiently, identifying areas for improvement.
• Coordinate the implementation of system upgrades or new technologies.
• Manage and support users within Salesforce, ensuring optimal functionality.
• Conduct critical analysis, particularly using advanced Excel skills, to support business needs.
• Oversee data management, including migration, cleaning, and quality checks.
• Create and manage reports in Salesforce, providing valuable insights to the business.

Technologies:

• Excel
• Support
• Salesforce

• Proven knowledge and experience working with Salesforce.
• Advanced Excel skills, including critical thinking and numeracy capabilities.
• Strong communication and stakeholder management skills.
• Analytical mindset with the ability to identify and solve problems effectively.
• A proactive approach to training and supporting employees on new systems and procedures.