IT Application Support Analyst

CV Screen is recruiting an IT Application Support Analyst for a well-established Wealth Management organisation based in London, offering a hybrid working model and a salary of £45,000 plus excellent benefits. This is a fantastic opportunity to join a professional services business with a strong reputation, a national presence, and over a decade of continued growth. The role will suit a technically strong, service-driven IT professional who enjoys working in a regulated, client-focused environment and taking ownership of application and desktop support across a modern IT estate., Provide 1st to 3rd line support across desktop, Microsoft 365, identity, connectivity and core business applications * Support and administer business-critical systems including CRM, portfolio and financial platforms * Act as the main point of contact for IT incidents, owning issues through to resolution * Liaise closely with third-party vendors, managing incidents, SLAs and service improvements * Maintain documentation, support processes and assist with change and system improvements

At least 3 years experience in IT Support or Application Support within Wealth Management, legal or professional services * Strong hands-on experience with Microsoft 365, Intune, identity and application support * Experience working in a regulated environment and engaging with external IT suppliers. Knowledge of ITIL.

Salary of £45,000 plus an excellent benefits package including private medical insurance, income protection, life cover, share schemes and 25 days holiday with the option to buy up to 5 additional days.

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