Band 6 Systems Administration Specialist (SystmOne)

This is an exciting opportunity to join an established digital and clinical systems support department within East London Foundation NHS Trust Digital Directorate. This role will be based in Bedfordshire, but will also require occasional travel to London for team based activities. This is a new post supporting the configuration, training and transformation of our SystmOne Electronic Patient Record System. Whilst this role sits within digital, the candidate will also be required to work closely with our Head of Quality & Performance in Bedfordshire and our Data and Analytics Function.

Main duties of the job Maintain specific, in depth knowledge of the systems supported by the applications team Maintain a comprehensive knowledge of current working practices within the Trust Utilise expert knowledge to resolve a range of varied, complex technical issues and explain complex situations in simple terms to staff at all levels Working with the senior members of the Systems team ensure that system upgrades or new applications are tested, planned and documented before implementation Develop Standard Operating Procedures (SOP's) for routine activities, ensuring all systems administrators adopt standard working practices, and provide procedures for the technical teams to enable them to undertake repeatable, low risk operational tasks Establish procedures for the routine support or maintenance of systems, ensuring health and performance is monitored or maintained to an optimal level Work with the Senior Systems Administration Specialist to review the quality of systems support and focus on continual service improvement Liaise with customers to establish and document their system requirements Make complex configuration changes to clinical systems. Follow IT change control procedures and maintain/create configuration reference documentation. Liaise with vendors Liaise with ELFT services and external parties such as the NHS Digital National Back Office and system vendors to ensure good data quality is maintained on local systems and on the national spine, As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply. AI in applications If you use AI or other tools to assist in writing your job application, make sure you add your own personal touch- especially in the supporting information section. AI can make writing easier, but it doesn't fully understand the position you're applying for and might generate false or misleading information. Applications written only by AI often sound generic and may not show your real skills, knowledge, or experience. It's important to write your supporting statement in your own words. East London NHS Foundation Trust does not recommend relying only on AI, as it could negatively impact on your chance of success in the application process. We carefully check applications to make sure no one has an unfair advantage, and we verify all references. At the interview, you'll be asked about your experience, so be honest and ensure everything in your application is accurate. Please remember that using AI during the interview is not allowed.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations., Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations., Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services. We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel. Our Community We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care. Aiming High We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rated 'Outstanding' in 2021. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018. Staff and Service Users United We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us. We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients. Diversity ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.