IT Change Manager

My client, a leading global bank is looking for an experienced IT Change Manager to oversee the governance and delivery of technology change across a highly regulated financial environment., * Manage end-to-end IT Change Management processes, including standard and emergency changes.

• Chair CAB meetings and ensure change risk, impact, and readiness assessments are completed.
• Ensure full compliance with regulatory and audit requirements (e.g., PRA/FCA, SOX, PCI-DSS, DORA).
• Track change performance metrics and drive continuous process improvement.
• Collaborate closely with IT, Risk, Audit, and DevOps teams.

• Strong experience in IT Change or IT Service Management roles.
• Strong ITIL background; ITIL certification preferred.
• Experience in regulated environments (banking/FS ideal).
• Familiarity with ServiceNow and enterprise-scale infrastructure/applications.
• Strong stakeholder management and communication skills.