IT Support Technician
Role details
Job location
Tech stack
Job description
'We are seeking a dedicated IT Support Technician to join our team in the United Kingdom. In this role, you will be instrumental in maintaining our IT infrastructure and ensuring seamless technology support for our operations. Your contributions will help us uphold our commitment to efficient and reliable transportation services.' 'Responsibilities' ' Provide technical support and troubleshooting for hardware, software, and network issues.
- Assist with the setup, configuration, and maintenance of computer systems and networks.
- Support the deployment of updates and security patches across systems.
- Manage user accounts and permissions using Active Directory.
- Collaborate with other departments to resolve IT-related issues promptly.
- Maintain documentation of systems configurations and procedures.
- Monitor network performance and security measures.
- Ensure high levels of customer service to internal users.'
Requirements
Do you have experience in Microsoft Windows Server?, 'Qualifications'' Proven experience in IT support or related roles. Strong knowledge of computer networking, Windows Server environments, and Active Directory.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills to liaise with non-technical staff.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g. Microsoft Certified) are advantageous.'
Benefits & conditions
Job Types: Full-time, Permanent
Pay: £24,420.00-£38,388.33 per year
Benefits:
- Additional leave
- Canteen
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Transport links