IT Support Technician

Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business.

This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects.

What you ll be doing:

• Acting as the first point of contact for IT support across three sites and remote users
• Troubleshooting hardware, software, and network issues
• Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
• Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
• Overseeing data backups, system security, and patch management
• Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
• Getting involved in new IT projects such as e-commerce and data analytics developments
• Please note: this role is based in Hull and is full onsite.

• Proven experience supporting end users in a multi-site IT environment
• Strong problem-solving and organisational skills
• Confident communicator with a customer-focused mindset
• Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
• A proactive approach and willingness to learn new technologies
• Your own transport is needed for this role due to travel to multiple sights.

Desirable but not essential:

• Exposure to Power BI, Docuware, or Merlin ERP
• Basic coding knowledge or scripting experience

Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)