Systems Support Coordinator
Role details
Job location
Tech stack
Job description
Are you a highly organised administrator who thrives on accuracy, collaboration, and keeping complex systems running smoothly?, We're looking for an Systems Coordinator to join a busy Central Administration team, playing a vital role in supporting clients, stakeholders, and operational teams through effective system management and first-class coordination.
You will help ensure the seamless setup, accuracy, and day-to-day operation of ordering platforms and administrative processes across multiple client accounts., * Building, maintaining, and updating client ordering platforms
- Onboarding and training new clients and users
- Managing user and staff account access across systems
- Updating offerings, schedules, calendars, and closed periods
- Verifying offering accuracy and preparing special event or theme-day listings
- Creating and maintaining offering cycles aligned to operational schedules
- Producing accurate layout designs and calendar updates
- Collaborating with internal teams and external system partners to resolve issues
- Supporting new client mobilisation and training new team members
- Maintaining high data integrity and producing essential operational information
Requirements
Do you have experience in Microsoft Office?, * Strong communication and interpersonal skills
- Demonstrable experience of using complex systems
- Excellent customer service and stakeholder support experience
- Outstanding organisation and multitasking ability in a fast-paced environment
- High attention to detail with a proactive, solution-focused mindset
- Confidence using Microsoft Office and database systems
- A collaborative team player who enjoys improving processes and solving problems