IT Support
Randstad UK
South Cliffe, United Kingdom
4 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 39KJob location
South Cliffe, United Kingdom
Tech stack
Microsoft Windows
Identity and Access Management
SharePoint
Job description
- Provide L1 desktop support services to end users
- Deliver hands-on troubleshooting and issue resolution ???
- Support users with day-to-day IT queries and incidents
- Manage Microsoft 365 tenant administration, including user and group management
- Assist with SharePoint permissions and access management
- Ensure high levels of customer service and professionalism at all times ??
Requirements
- Experience in 1st/2nd line IT support (Microsoft-focused)
- Comfortable working in a hospice environment - must be well presented and empathetic
- Strong customer service skills and patient communication style
- Confident with desktop troubleshooting and user account management
- Able to work independently and represent the consultancy professionally
