System Support Technician (Connectivity)

NHS Tayside has a new and exciting vacancy for a Digital Systems Support Technician. This post will assist the existing team across several technology stacks including a large Firewall estate and pro-active Operations Management. This role will be key to delivering robust Network Services to the Patients and Staff of NHS Tayside.

Good communication and problem-solving skills, eagerness to learn new technologies, and a keen understanding of the requirements for Local Area Data Networking, SolarWinds Network Monitoring Platforms, Cisco Network switching and TCP/IP protocols will all be key areas. Knowledge or awareness of Wireless Networking, VoIP, Firewalls, Remote Access, Cisco Operating Systems and platforms are highly desirable but not essential, whilst an understanding of IT service management principles including ITIL foundation will also be advantageous. We would welcome candidates who have a keen interest in data networking and who would like to pursue a career in this field.

This role will include the above but is not restricted to these responsibilities, key skills and essential / desirable criteria can be found in the Person Specification Document, applicants are advised to review this document to gauge suitability.

What we are looking for:

The successful candidate should have knowledge and capabilities in the following areas

• Awareness of project support delivery.

• Work well under pressure and contribute as a team player within a small team

• Excellent communications with all levels of users, 3^rd party companies and colleagues.

• Understanding of Cloud platforms and technologies

This is a permanent, full-time post (37 hrs per week) that is predominantly Monday to Friday between the hours of 8.00 am and 5.00 pm but this can change depending on service need so flexibility is required, you will also be expected to take part in a weekend on-call rota covering 9 - 5 Saturday and Sunday.