ICT Support Engineer

We are seeking a proactive ICT Support Engineer to join our Trust-wide ICT Support Team, based at Oxted School. In this role, you will provide technical assistance across our schools, helping to maintain ICT systems, infrastructure and end-user devices that support staff, pupils and the wider learning community.

What you will do:

• Respond to helpdesk requests and deliver high-quality support in a timely manner
• Assist in maintaining ICT systems and equipment across THPT schools
• Support senior colleagues on projects and routine tasks as required
• Maintain documentation, data, and reports to support service continuity
• Liaise with staff, students and external suppliers to ensure effective service delivery
• Uphold data protection, safeguarding and health and safety

• Good knowledge of Windows OS, Microsoft Office and common applications
• Experience with end-uder devices such as PCs, laptops, tablets and mobile phones
• Basic understanding of networking, servers, virtualisation and MAC OS (desirable)
• Strong communication, organisation and troubleshooting skills
• Ability to priortise, work to deadlines and deliver great customer service

All adults employed by the Trust have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations., All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.