Kernowflex (Bank) Clinical & Business System Support Assistants | Royal Cornwall Hospitals NHS Trust

eCare our new Electronic Patient Record project is well underway and due to go live in June 2026. It is an exciting project and we are looking for individuals to come and help us with system administrative support to ensure the project goes smoothly.

There will be various administrative posts across Cornwall IT Services teams as the project progresses. You will be required to work at RCH sites in Cornwall.

We are also asking for individuals to be flexible with their hours of work as a hospital runs 24/7 and we need to support our staff with the transition to the new application.

Various administrative tasks including:

• User account administration
• Completing data collection worksheets
• Printing, distribution and assisting with Smartcard queries
• Reviewing reports and correcting data
• Assisting with testing
• Assisting users with access to eCare and supporting any issue
• working on the CITS Service desk supporting Users

Full training would be given in the system application and workload required.

You would be supported by colleagues and we are a great team to work with. Trust values are important to us and we celebrate diversity and respect.

Good communication skills are essential as well as a grounding in IT and MS Office. An ability to drive is also useful.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Royal Cornwall Hospitals NHS Trust is a research active organisation. It's establishedSouth West Clinical School in Cornwallexists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.