Second Line Support Technician
TechNET IT Recruitment
Belfast, United Kingdom
12 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 30KJob location
Remote
Belfast, United Kingdom
Tech stack
Cloud Computing
Citrix Systems
SharePoint
Office365
Job description
Second Line Support Technician required to join a leading IT solutions company with an emphasis on Cloud and Software services. You will be working to identify and resolve IT issues for customers and maintain the smooth running of the system. Some of what you will be doing:
- Providing IT support to customers
- Identifying and solving technical issues
- Ensuring the smooth running of the system
- Facilitating training for First Line Technicians
- Assisting Third Line Technicians
Requirements
- Microsoft Certifications (e.g. MCP, MCSE, MCSA)
- Experience using VMware
- A strong understanding of Citrix
- Experience using Office365
It would be great if you also had:
- Knowledge of Share Point
