Desktop Engineer

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: "Application Support Request". TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Desktop Support Engineer (DSS) . Deskside Support will provide incident and request management support to all end user devices. Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component. Software application support for applications both commercial off the shelf and customer developed. Perform ICMS and PC sign off on every PC deployment and collection Assist in end user support or consultations. Receive, diagnose, assess and resolve Deskside Incidents IMAC's - Prepare new and existing equipment for deployment Move existing equipment (PC, notebook, Thin Client, network printer etc.…) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM) Strong English proficiency and inter personal skills. Provide incident and request management support to all end user devices. Experience in Windows & non-Windows Operating environment Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component. Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual. Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software. Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals. Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users. Supervise complaint ticketing system and follow timely resolution of all work orders. Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory). Creation/restoration of images and up gradation of patches using SCCM. Ability to participate in the design, architect and engineering of software deployments/installation process. Demonstrated ability to provide user support by means of remote access tools. Knowledge on Asset management. Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. com with the subject line: "Adjustment Request" or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. Similar jobs, Senior Server & Desktop Engineer 5 Days Onsite / Morden / £400 to £450 PD Inside IR 35 Our client, an enterprise corporation located in Morden, London is looking for a hands-on Senior Server & Desktop Engineer to join a growing IT team, playing a key role in maintaining,..., Role: Desktop Engineer Salary: Up to £100k Starting Base +Industry leading bonus + Benefits Location: London (Hybrid) Firm: Elite Tech Driven Trading Firm Join a highly regarded, innovation-led financial technology firm leveraging cutting-edge systems. This..., Software Engineering Manager - Desktop and Embedded Linux Optimisation 4 months ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We work closely with major silicon companies to optimise Ubuntu for their latest...

Job Description Our client is recruiting a VIP Desktop Engineer to support prestigious Hedge Fund and Asset & Wealth Management clients. Candidates must have proven VIP / white-glove support experience within a legal or financial services environment. Role Overview: -..., Job Description This esteemed opportunity invites you to deliver second line technology support within an environment renowned for its supportive and inclusive ethos, where your technical proficiency and interpersonal acumen will be held in high regard. DESKTOP SUPPORT...

£28,000 - £29,000

Job Title: Desktop Support Analyst Contract Type: Fixed Term Contract, 12 months Salary: Up to £29,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy:...

Desktop Support Engineer - Elite Tech Driven Trading Firm - Up to £100k Starting Base - Exceptional Bonus / Benefits Package - London (Hybrid), Job Description OneAPPS is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to..., Job Description Make your application after reading the following skill and qualification requirements for this position. OneAPPS is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse,...