Desktop Support Engineer

• To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary.
• To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people.
• Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date.
• To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures.
• To create user accounts for new starters on AD, Email systems and ERP systems
• Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLAs.
• To install and configure operating systems and other software to agreed standards.
• Assist in the compilation and maintenance of an accurate inventory of hardware and software., Senior Server & Desktop Engineer 5 Days Onsite / Morden / £400 to £450 PD Inside IR 35 Our client, an enterprise corporation located in Morden, London is looking for a hands-on Senior Server & Desktop Engineer to join a growing IT team, playing a key role in maintaining,..., Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to..., Role: Desktop Engineer Salary: Up to £100k Starting Base +Industry leading bonus + Benefits Location: London (Hybrid) Firm: Elite Tech Driven Trading Firm Join a highly regarded, innovation-led financial technology firm leveraging cutting-edge systems. This..., Role: Desktop Support Engineer Job Type: Permanent TCS is a purpose-led transformation company, built on belief. We don't just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our...

• Good analytical and problem-solving skills.
• Ability to manage own workload and prioritise jobs appropriately.
• Ability to research unfamiliar topics and to keep knowledge up to date with current technology.
• Ability to handle confidential information.
• Good communication skills, even when under pressure.
• Ability to follow established IT policies and procedures.
• Willingness to develop role as business grows.

A recent working knowledge will be required of:

• Microsoft Windows Server
• Active Directory
• Office 365
• Microsoft Windows 11/10
• iOS
• PC/laptop hardware
• Multifunction, plotter, laser and label printers
• Server/storage hardware
• Virtualisation technology
• Networking - switches, routers, wireless and VPN
• IP Telephony

• £28,000 - £30,000
• 25 days holidays plus bank holidays
• Monday - Friday 08.30am - 5pm - in office role
• Free on site parking
• Pension scheme
• Cycle to scheme work, gym onsite
• Hardship fund
• Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc, £30,000 - £35,000

Job Title: Desktop Support Analyst Contract Type: Permanent Full-Time Salary: Up to £35,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours:...

Desktop Support Technician Edinburgh

Cathcart Technology £200 - £225 per day

Desktop Support Technician Contract: 6 months Rate: £225 per day Location: Onsite in Edinburgh Inside IR35 via umbrella A brand new support opportunity has opened to join one of Cathcart Technology's key clients. Your main responsibility will be responding to and...

Our client is a manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. Due to growth we are looking to ad an additional head to our IT Support team., A leading AV solutions provider is seeking an experienced AV Desktop / Helpdesk Support Engineer in the UK. You will diagnose AV system faults remotely and provide inventive fixes, while communicating professionally with blue-chip corporate clients. The role involves..., A leading IT support organization in Greater London is seeking an experienced L2 Desktop Support Technician to provide advanced technical support. The ideal candidate will have 2-4 years of experience and a strong knowledge of both Windows and Mac operating systems...., At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team..., ?? Preston ?? Full-time | PermanentOur client is a manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure.Our business has grown year on year, we have a passion to continue..., Desktop Support Engineer - Elite Tech Driven Trading Firm - Up to £100k Starting Base - Exceptional Bonus / Benefits Package - London (Hybrid)