IT Support Engineer

resources necessary to do your job to the best of your ability. Wide ranging support and a positive attitudeAs IT Support Engineer at Thermotraffic's Bury St Edmunds site you are involved in everything that matters. Thus, you act as a System Administrator, Cloud Engineer, Support Employee and Network Engineer. Advising and then operationally delivering a complete network comes as naturally to you as setting up a single workstation. There is endless variety, no boxes, and you love keeping customers, suppliers and colleagues informed of changes and progress. From day one you will contribute to projects that improve our IT capability. So, you need to be up to date with the latest IT developments. Your main day-to-day responsibilities are: Serve as the first point of contact for IT-related queries through the Service Desk, handling requests via telephone, email, and in person. Maintain and manage the ticketing system, ensuring all issues are logged and addressed, including, A leading logistics provider in the UK is seeking an IT Support Engineer based in Fornham St Genevieve. The role involves providing comprehensive IT support, maintaining systems, and ensuring efficient service delivery. Candidates must have 3-5 years of experience,..., Trainer of IT Applications to join a growing professional services organisation based in Bury St Edmunds ( nearest mainline station Bury St Edmunds , IP32 6AQ ). This IT Application Trainer role will appeal to someone who enjoys training, supporting users, and helping..., Support Worker - Make Every Shift Matter Are you looking for a career where no two days are the same, your work truly changes lives, and you're supported every step of the way? We're seeking passionate, caring Support Workers to join our friendly agency team, working..., A leading engineering solutions company based in Bury St Edmunds is seeking a Customer Service Specialist to support their sales team. Your role will involve handling customer enquiries, processing orders, and preparing quotations in a hybrid work environment. The ideal..., A leading pub company is seeking an IT Vendor Manager in Bury St Edmunds, responsible for optimizing supplier relationships and ensuring quality service delivery. Candidates should possess strong negotiation skills and a proven background in vendor management, particularly...

Opportunities for training and development To qualify for the position of IT Support Engineer you should have broad foundational IT knowledge and an understanding of Service Desk operations. At a personal level you can work independently and accurately, and you are eager to learn. The nine-to-five mentality is not for you, and you are a true team player, challenging yourself to become an important part of our operation. It is also important that you have strong written and spoken interpersonal skills so that you can explain technical concepts clearly and patiently to non-technical users. Formal requirements include:Three to five years of experience in a similar IT support role, preferably within logistics. Experience with application and mobile device management systems such as Apple Business Manager or Samsung Knox. Proficiency with Windows 10/11 and Windows Server, and a knowledge of Microsoft 365, Microsoft Exchange, Microsoft InTune, and SharePoint. Basic understanding of LAN, WLAN, WAN, and WiFi networking. Experience with Warehouse Management Systems (WMS) and RF equipment is an advantage. A valid driver's license. Willing to work outside office hours and join an On-Call rotation. Willing to travel within the UK as required. In possession of a valid driver's licence. Authorized to work in the UK for an unlimited period. Thermotraffic does not provide visa sponsorship. Get in touch!If you think this is the role for you, contact us today via the application button on this page. If you have any questions, please e-mail to careers@thermotraffic.com. Acquisition in response to this advertisement is not appreciated. Unsolicited CVs will not be considered. About ThermotrafficThermotraffic provides temperature-controlled logistics solutions for the global distribution of food products. Our comprehensive range of services covers the entire supply chain and ensures accuracy and quality from start to finish. We manage, Are you a highly organised, customer-focused professional who thrives in a fast-paced, international environment? Do you have a commercial mindset and the confidence to manage complex relationships, coordinate global exhibitions, and become the engine room behind a...

Mechanical Engineer - Bury St Edmunds A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. £55,744 Total Package | Shift: 4 on / 4 off The Role Keep the plant running. Fix machines when they...

Life is what you make it. And the same goes for this wide-ranging role in which you are involved with all areas of our IT capability and vision. Thermotraffic is a leading provider of end-to-end cold chain logistics for clients in the UK and abroad. Effective and future-focused IT solutions are key to our success. Are you an all-round IT Support Engineer who can perform multiple tasks as we optimize our IT? Can you bring a customer- and solution-oriented approach as you constantly interact with others? If so, find out more about how you can make a difference to our dynamic and growing company. A large and international structureThermotraffic is a 100% subsidiary of the Nichirei Corporation. Our objective is to offer a seamless, end-to-end multi-temperature warehousing and logistics chain. In doing so we provide services to importers, manufacturers, wholesalers, retailers and distributors. You will therefore be working within a substantial and proven organization that offers all the, complex logistics processes, including import and export customs clearance, sea and road transport, and cold storage. In addition, we offer specialized services such as operating (NVWA) border control posts and various value-added services tailored to the strict requirements of temperature-sensitive products. Thermotraffic is part of the Nichirei Logistics Group in Tokyo, Japan. As a global leader in temperature-controlled logistics, the Nichirei Corporation has been represented in Europe for over 30 years. Its focus is on providing comprehensive, worldwide solutions for temperature-controlled logistics. Globally, the Nichirei Corporation has 90 locations, of which 46 are in Europe and the United Kingdom.#J-18808-Ljbffr, Life is what you make it. And the same goes for this wide-ranging role in which you are involved with all areas of our IT capability and vision. Thermotraffic is a leading provider of end-to-end cold chain logistics for clients in the UK and abroad. Effective and..., Rubicon are a successful long established software house based in Bury St Edmunds providing ERP solutions to a number of market sectors. We are looking to expand our team and continue to provide a first-class support service to both existing and new customers.This role as a..., EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such..., A leading logistics provider in Bury St Edmunds seeks an IT Support Engineer to enhance IT capabilities. Your role includes providing support for IT-related queries, managing a ticketing system, and troubleshooting hardware and software. Candidates should have 3-5 years of... © 2026, Jobsora.com