Systems and Data Analyst

We are seeking an experienced Senior Systems and Data Analyst to play a key role in the Families First Programme-a transformational initiative focused on redesigning and evaluating children's services and workflows. This role combines technical expertise, strategic analysis, and stakeholder collaboration to drive system improvements and data-led decision-making. You will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and deliver high-quality data insights that support service improvement and organisational transformation. Reporting to the Strategic Lead for the Families First Programme, you will work within a hybrid environment and have significant influence across multiple teams and service areas., * Lead the configuration and optimisation of the Mosaic Casework Management System to align with redesigned service workflows

• Collaborate with stakeholders to gather requirements and translate them into system and data solutions

• Develop and maintain data dashboards, reports, and performance metrics to support business analysis and decision-making

• Conduct data analysis and interpretation to identify trends, risks, and opportunities for service improvement

• Support the design and evaluation of end-to-end processes within children's services

• Ensure data quality, integrity, and governance standards are maintained

• Provide expert advice on systems, data strategy, and digital transformation

• Work closely with programme teams to support change management and implementation activities

• Produce clear documentation, including technical specifications, data models, and user guidance

• Proven experience in a senior systems and/or data analyst role

• Strong experience working with case management systems (ideally Mosaic or similar)

• Advanced skills in data analysis, reporting, and visualisation tools (e.g., Power BI, SQL, Excel)

• Experience in business process mapping and service redesign

• Ability to translate complex requirements into practical system solutions

• Strong understanding of data governance, quality, and security principles

• Excellent stakeholder management and communication skills

• Experience working in public sector or children's services

Additional information

• Bi-Weekly Payments