CRM Specialist
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Job description
Purpose of RoleGlobal E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. The Moderation Team is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. We are looking for a System and Data Management Associate role to analyse moderation quality performance, evaluating the delivery quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans .Roles & ResponsibilitiesData Management/ Queue lifecycle managementPerform moderation queue data management and audit activities to ensure all data is up to date.Queue lifecycle management including creating, auditing, de-activating and archiving queues in the management systems.Data Tracking and AnalyticsExtract, monitor, and analyze performance data from multiple internal systems and, Company: Victoria College of Arts and DesignJob Title: Senior Quality and Governance OfficerEmployment Type: Full-timeWorking Schedule: Monday-Friday, 9:00 AM to 5:00 PMSalary Range: £38,000 - £42,000 per annumLocation: On-Stite, Canary Wharf - London Reports to: Quality &..., CRM Specialist - Highly Sought After US Law Firm - Intapp DealCloudAn outstanding US law firm is seeking a CRM Specialist with strong Intapp DealCloud experience to support business development, client relationship management, and data-driven decision-making across the..., Location: Imperial College London Campuses (South Kensington, White City & Hammersmith)Hours: Monday to Friday, 08:00-17:00 (or 07:00-16:00)The RoleDalkia is seeking an experienced Water Hygiene Supervisor to support our Imperial College London contract, delivering water..., Design Build Search is seeking a Facade Manager on behalf of our client, an established main contractor based in London. Reporting to the Senior Project Manager, the selected candidate will responsible for ensuring the successful design, coordination, installation, and..., Location: Shoreditch, LondonWorking Structure: Office Based (Thursday we work from home)Reports to: Executive Director (Co-Founder)Salary: Up to £120K, plus annual bonus Who are we?Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the..., Mechanical & Electrical SURVEYOR - TECHNICAL LEAD (SOUTHWARK FRAMEWORK) London | Hybrid Working 2-Year Fixed-Term Contract (Extension Likely)Are you an experienced Mechanical &Electrical Surveyor who thrives on quality, accuracy, and technical assurance rather than..., This role is based on site in Norway. We are working with a leading hyperscale data centre developer delivering on a 230MW data centre project. This organisation is delivering next-generation AI infrastructure, combining high-performance GPUs with highly efficient,..., About the Role:Join our clients team as a Data Centre Cooling Commissioning Engineer. Be at the forefront of ensuring top-tier HVAC and cooling systems in cutting-edge data centres.Key Responsibilities:- Commissioning & Testing: - Conduct HVAC system commissioning for CRAC..., Are you a Data Engineer (5-7+ years) who enjoys owning production-grade pipelines end-to-end, optimising performance, and working with modern Python tooling on time-series datasets?I'm supporting a London-based fintech in their search for a hands-on Data Engineer to help..., Site Reliability Engineer (SRE) - GPU Infrastructure Data CentresFully Remote Role - Work from homeThe Site Reliability Engineer (SRE) is responsible for the end-to-end validation, testing, and readiness of GPU compute clusters prior to production release. The role ensures...
Requirements
BI platforms.Generate and maintain reports for operations data and provide insights and key action proposals for improvements.Track and monitor the effectiveness of implemented corrective actions.Launch support and process improvementHelp monitor launch requirements and track launch processes for different projects.Participate in the development of operations process standards and continuously optimize the processes and platform.Ensure adherence to regional regulatory requirements and platform standardsSystem administrationSupport queue and operations related access administration.Support triaging of system oncall tickets.Stakeholder Management & ReportingPrepare detailed reports and analysis for management reviewCollaborate with cross-functional teams.QualificationsEducation & ExperienceBachelor's degree or aboveMinimum 3 years of experience in data/information management and data analytics, preferably in operations environment.Experience working with moderation preferred.Experience working with external vendors preferred.Language & Communication SkillsFluency in English is a must. Knowledge in another Europan languages is a plus.Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projectsStrong written and verbal communication skills for reporting and stakeholder management.Technical & Analytical SkillsAbility to digest large data sets/policies in a cohesive and actionable mannerFamiliarity with office software such as Excel, Word, Powerpoint, etc.Strong analytical skills with experience in data analysis and reportingBasic understanding data/BI tools is a plusImportant Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-9-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits
Benefits & conditions
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