Technical Specialist
Role details
Job location
Tech stack
Job description
The key objective of this role is to provide technical support for EP procedures and to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan. What to expect: Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan. Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System. Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently. Follow mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil your job effectively. Execute key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists. Contribute to developing innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition. Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners. Develop in depth understanding of the needs and objectives of customers on all levels - both clinical and non-clinical partners, to develop tailored solutions, which improve sales, It's important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.
Requirements
Proven experience as a clinical support specialist , or support as a physiologist within the medical device and/or EP field. 3D mapping experience preferred but not crucial. Proficient in English both verbal and written communication. Excellent listening skills. Ability to build positive relationships quickly. Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all partners within the EP lab setting. Self-disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management. Initiative-taking and a desire to succeed in a fast-paced role. A collaborator and entrepreneurial analytical person The ability to positively influence thinking, behaviour, and gain dedication. Trained in applying sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook Full & clean driving license