Data & Insights Manager

We are now looking for a Data & Insights Manager to join us on a full-time, working 35 hours per week, for an 18 month fixed-term contract., As our Data & Insights Manager, you will transform data into meaningful insights that inform decision-making, enhance audience engagement and support income generation across the Roundhouse.

Working closely with teams across the organisation, you will analyse multiple data sources and produce reporting on key metrics and KPIs, delivering complex analysis and supporting areas such as segmentation, personalisation and campaign effectiveness.

You will also lead research and experimentation, using surveys and data-led approaches to uncover insights that shape future strategies and improve performance.

Additionally, you will:

• Produce regular reports combining quantitative and qualitative data
• Advise on data collection best practices and workflows
• Develop self-serve tools, dashboards and visualisations
• Maintain and improve data quality, structure and processes
• Provide training and guidance on analytics tools and data usage

Data analytics and/or visualisation experience, including experience in SQL, plus Looker Studio, Sisense or similar BI tools

• Experience using qualitative research methods, including surveys, in order to generate rich customer-centred insights
• Strong analytical skills, with experience implementing analytical solutions
• Experience with Google Analytics
• Knowledge of Tessitura or other ticketing CRM applications
• Confidence transforming, combining and analysing multiple data sets, and using reporting and data visualisation to communicate data-driven strategies
• Strong knowledge of GDPR and national data protection laws, The successful candidate must have a current and acceptable DBS check or be willing to undertake one due to the nature of the role.

Salary of £40,000 per annum

• 25 days' holiday per year plus bank holidays pro rata, increasing after 2 years' service up to 30 days
• Ability to buy up to three days' annual leave
• Pension scheme
• Cycle to Work, Tech and Home Scheme
• Season Ticket Loan
• Employee Assistance Programme (EAP)
• Health Cash Plan
• Group Life Assurance
• Staff discount at our bar and café
• Complimentary staff tickets
• Enhanced Maternity, Paternity and Adoption leave
• Staff networks, forms and social groups

This is an exciting opportunity for a data analytics professional with strong SQL and BI visualisation experience to join our iconic creative organisation.

You'll have the chance to turn data into meaningful insight that supports our activities and ensures we can keep making a difference to the UK's creative scene whilst continuing to develop your capabilities and growing your expertise.

What's more, you'll have access to a strong all-round benefits package, allowing you to build your career in a role that blends technical expertise with creativity, culture and purpose.

So, if you're ready to turn insight into action at one of Camden's most celebrated venues, read on and apply today!

Roundhouse is an iconic music and arts venue in Camden. Since the 1960s, we've opened up space for creativity to empower people and communities - day in, night out. We're on a mission to raise the creative potential of the UK, giving young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history., Webrecruit and The Roundhouse Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to use your expertise to help shape the future of our venue as a Data & Insights Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.