IT Technician
Role details
Job location
Tech stack
Job description
I'm working with a well-established, multi-site organisation to recruit an IT Technician with experience across security, infrastructure, and networking.
This is a great opportunity to step into a broad, hands-on technical role where you'll support and secure a complex IT environment while contributing to key projects across the business.
The Role
You'll provide 2nd line support and play a key role across:
- Security: Supporting SIEM tools, monitoring alerts, and assisting with security policies
- Infrastructure: Maintaining Windows Server environments, virtualisation (VMware), and core systems
- Network: Supporting firewalls, VPNs, DNS/DHCP, and cloud networking
- Supporting cloud telephony, remote access, and multi-site connectivity
- Contributing to IT projects, upgrades, and system improvements
Requirements
- Experience in a 2nd line IT Support / Infrastructure role
- Strong knowledge of Windows Server, O365 & Active Directory
- Exposure to networking, virtualisation, or security tools (SIEM)
- A proactive mindset with strong problem-solving skills
About the company
Muse Group
Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.
Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
The Muse community is now over 400 million strong. And we’re just getting started.
Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.
What do we make?
We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.
Who are we?
Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing.
In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more.
In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.
Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.
