PI Omnichannel Solution Architect - Pharma Medicines GPS

The Senior Solution Architect will design business-driven, standards-based, and future-ready solutions to enable Roche's omnichannel orchestration capabilities. This role focuses on building and scaling an integrated ecosystem leveraging Adobe Experience Platform (RT-CDP, AJO, CJA), ensuring alignment with enterprise architecture, data strategy, and governance standards. You will operate within a complex, multi-solution environment, driving the architecture vision across data, platforms, and activation use cases. The role requires balancing current delivery needs with long-term scalability, while ensuring robust handling of non-functional requirements (NFRs), data privacy, and system performance.

Description of the area

Job Responsibilities

Architecture& Design

• Define end-to-end omnichannel architecture aligned with business and enterprise standards
• Establish data models, identity frameworks, and integration patterns
• Manage NFRs (performance, scalability, security, compliance)

Data& Integration

• Integrate CRM, MDM, consent, and web/app event data

Enable unified customer profiles and audience segmentation

• Ensure data quality, governance, and privacy compliance

Platform (Adobe Stack)

• Architect and guide implementation of RT-CDP, AJO, and CJA
• Enable real-time segmentation, journey orchestration, and activation
• Ensure seamless integration with enterprise systems

Real-time& Orchestration

• Design event-driven and streaming architectures
• Enable multi-channel activation (email, paid media, others)
• Establish reusable audience and journey frameworks

Strategy& Delivery

• Define architecture roadmap and support delivery across use cases
• Identify risks, dependencies, and optimization opportunities
• Drive adoption of best practices, patterns, and new technologies

• Proven experience in solution architecture within data and martech ecosystems
• Experience with CDPs and omnichannel platforms (Adobe preferred)
• Experience working in global, cross-functional teams
• Certifications on Adobe stack - (AJO, CJA and RT-CDP)

Technical Skills

• Strong understanding of:
• Customer data platforms, identity resolution, segmentation
• Event-driven / streaming architectures
• Integration with CRM, MDM, consent systems
• Experience with APIs, cloud data platforms, and data governance concepts (GDPR)

What Success Looks Like

• Scalable omnichannel architecture aligned with enterprise standards
• Reliable data foundation enabling unified profiles and segmentation
• Real-time orchestration and activation across channels
• Measurable business impact through improved customer engagement
• Strong stakeholder alignment through clear communication and effective translation of complex concepts into business value
• Ability to influence and drive adoption of architectural decisions across cross-functional teams

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat - heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.