ICT Senior Applications Officer

Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position. This role is subject to:

• Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
• 2 References - where possible we require 3 years' history.

We have an opportunity for an ICT Senior Applications Officer.

• Do you enjoy working hands on, developing technology and are focused, can work as part of a team?
• Are you confident with configuration and support of complex business database applications ?

You will be providing technical expertise for Manchester City Council's QL Housing Management System; mobile working; and tenant web portal databases.

You will be a part of the QL Support team, maintaining the our housing management systems and 3rd Party Interfaces.

You will be part of a team that provides a responsive service. Ensuring that interfaces between housing and other internal, external, and 3rd party systems, are meeting the challenges faced in social housing.

You will be able to support different areas of our business, turning customer needs into the design, production, documentation, configuration and support of IT solutions., We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition

When You Join Us

We're a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly., In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for, see the top of the advert for details.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

• Aareon QL Systems, including workflows
• The ability to translate business needs into system requirements
• SQL database skills
• Understanding of the SQL server product set including SQL scripting
• Building and maintaining data extracts
• Experience of formal change control procedures and version management
• Experience of performing software upgrades and installation of software patches on a Housing management systems.

You will be:

• self motivated & organised
• have the ability to manage conflicting priorities
• able to explain technical projects in plain language to colleagues, * Experience of configuring Housing Management Systems in particular Aareon QL
• Experience of involvement of ongoing development of Housing Management Systems
• Experience in development of Mobile Application
• Experience in creating interfaces between 3rd Party Applications
• Experience of using SQL Server

The experience below would be beneficial but is not essential:

• Experience of working in Social Housing / Public Sector organisations
• Experience of working alongside 3rd Party Organisations

Annual leave, Employee discount, Company pension, Paid volunteer time, Cycle to work scheme, Free flu jabs, * Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.

• A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: * We take time to listen and understand * We work together and trust each other * We show that we value our differences and treat each other fairly * We 'own it' and we're not afraid to try new things, Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.