IT Technician

FIRSTPRO INC
Springfield, United States of America
27 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 73K

Job location

Springfield, United States of America

Tech stack

Multitier Architecture
Microsoft Active Directory
JIRA
Health Informatics
Computer Literacy
Issue Tracking Systems
Microsoft Office
Wi-Fi Technology
Computer Equipment
ServiceNow

Job description

Our IT On-Site Field Service Technicians are responsible for assigned shift converge, plus on call support and maintenance of computer hardware, software, printers, telephones, WIFI, networks and other miscellaneous equipment at a customer's place of operation. You should be comfortable working predominantly onsite, sometimes remotely, and provide Tier II IT Technical support. You will bring the helpdesk to our client's door while assisting and ensuring our clients receive the ultimate in customer service.

Requirements

· CompTIA A+ certification or 3-year equivalent hands-on computer experience

· Office 365 System Support

· Proficiency working in Active Directory

Desired Skills

· Healthcare IT Experience

· Manage Service Provider (MSP) Experience

· IT Helpdesk, Service Desk or On-Call Center Support

· Experience with Ticketing Systems (ServiceNow, Jira, AutoTask, Remedy, etc)

· Familiarity with Clinical Applications (CensiTrack, SPM, etc)

Benefits & conditions

Pay: $25.00 - $35.00 per hour

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