IT Technician
Role details
Job location
Tech stack
Job description
Our IT On-Site Field Service Technicians are responsible for assigned shift converge, plus on call support and maintenance of computer hardware, software, printers, telephones, WIFI, networks and other miscellaneous equipment at a customer's place of operation. You should be comfortable working predominantly onsite, sometimes remotely, and provide Tier II IT Technical support. You will bring the helpdesk to our client's door while assisting and ensuring our clients receive the ultimate in customer service.
Requirements
· CompTIA A+ certification or 3-year equivalent hands-on computer experience
· Office 365 System Support
· Proficiency working in Active Directory
Desired Skills
· Healthcare IT Experience
· Manage Service Provider (MSP) Experience
· IT Helpdesk, Service Desk or On-Call Center Support
· Experience with Ticketing Systems (ServiceNow, Jira, AutoTask, Remedy, etc)
· Familiarity with Clinical Applications (CensiTrack, SPM, etc)
Benefits & conditions
Pay: $30.00 - $35.00 per hour