Desktop Engineer

A Michigan-based, full-service professional services organization is seeking a Desktop Engineer to support the management, deployment, and ongoing operation of endpoint systems and related infrastructure. This role is responsible for ensuring reliable, secure, and efficient technology services across multiple office locations.

The Desktop Engineer will oversee SCCM and Intune environments, manage operating systems and applications, handle imaging and software packaging, administer Microsoft Teams (including telephony and carrier services), manage Active Directory Group Policy, and coordinate end-user hardware procurement and lifecycle management.

This is a 100% onsite position supporting all offices. The ideal candidate is highly organized, detail-oriented, and committed to delivering excellent internal client service., * Evolutionary role supporting a transition due to an upcoming retirement

• Full ownership of Desktop Engineer responsibilities (previously shared across teams)
• Manage and administer SCCM/MECM

• Image creation and deployments
• Application deployments and packaging
• Deployment scripting

• Windows updates and customization
• Intune is present but minimally utilized today (experience is a plus)
• Environment includes approximately 450 endpoints

• Mix of servers and workstations (primarily workstations)

• Currently running SCCM 2503
• New SCCM server build in progress
• Strong diagnostic and troubleshooting expectations
• Vendor coordination and hardware purchasing responsibilities, * Manage and administer Microsoft SCCM and Microsoft Intune, including configuration, policy creation, compliance monitoring, and ongoing platform maintenance
• Create, manage, and troubleshoot Active Directory Group Policy Objects (GPOs)
• Develop, test, and deploy operating system images and software packages
• Administer and support Microsoft Teams, including telephony and voice integrations with carrier services
• Manage the full end-user hardware lifecycle (procurement, deployment, refresh, decommissioning)
• Coordinate with hardware and software vendors for support, warranties, and equipment delivery
• Plan, test, and deploy Microsoft OS and Office updates and upgrades
• Maintain system documentation, SOPs, and deployment workflows
• Resolve complex endpoint and system issues, escalating when appropriate
• Manage multiple projects simultaneously with minimal operational disruption
• Participate in an after-hours on-call rotation as needed, On-Site Operations Coordinating Information Technology Management Operating Systems Full Stack Development Vendor Management Computer Science Purchasing Microsoft Azure Troubleshooting (Problem Solving) Active Directory Procurement Desktop Support Software Documentation Lifecycle Management Microsoft Teams Business Valuation Critical Illness Insurance Microsoft Operating Systems Business Transformation Group Policy Microsoft Intune (Mobile Device Management Software) Application Packaging

Application packaging, SCCM, Intune, GPOs, Microsoft Teams, O365, hardware lifecycle management, Group Policy, imaging, phone services, Active Directory, automated deployment tools, vendor management, desktop support, Windows 11, * Intune

• Application packaging & imaging
• Group Policy (GPOs)
• Microsoft Teams (Telephony & Voice)
• Hardware lifecycle management, * 3+ years of hands-on experience managing SCCM and/or Intune in an enterprise environment
• Proven experience with OS imaging, software packaging, and automated deployment tools
• Experience administering Microsoft Teams, including telephony and voice integrations
• Experience managing Active Directory Group Policy
• Experience working with hardware vendors and managing endpoint lifecycle
• Experience in a professional services or law firm environment is a plus, * Bachelor's degree in Computer Science, Information Technology, or related field preferred
• Equivalent combination of education and experience considered

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.