Office of Information Technology (OIT) - Program Coordinator II - SCDPS Corporal (60023597)

This position is located in the Office of Information Technology (OIT).

This position coordinates the design, implementation and daily administration of Mark 43, the Computer Aided Dispatch (CAD), Records Management Systems (RMS), and evidence system utilized by South Carolina Department of Public Safety (SCDPS). Provides guidance and support to stakeholders that enhance program effectiveness. Evaluates policy, procedure, and program goals to ensure alignment with the agency's mission. Participates in planning sessions, recommends allocation of resources, and provides feedback to agency leadership and staff. Develops and delivers training and guidance related to the use of agency law enforcement applications.

1. Manages daily operations of Mark 43 that include user accounts, permissions, data retention, and ensures program compliance with applicable SCDPS policy. Coordinates troubleshooting, maintenance schedules, and hardware/software updates with OIT staff and vendors.

2. Creates, maintains, and delivers training and training material to include user guides, quick reference sheets, and other training for various law enforcement applications. This includes electronic, virtual, print, and in-person delivery training.

3. Serves as the primary SCDPS contact for Mark 43 troubleshooting account issues, login problems, hardware concerns, search errors, and alert discrepancies. Works directly with agency staff, outside partners, and vendors to diagnose issues and implement solutions.

4. Assists with configuration specific to Microsoft Office 365 product suite and integrations with CAD/RMS.

5. Coordinates agency and division meetings related to special projects. Creates and maintains records, meeting minutes, and documentation related to special projects as assigned by the Law Enforcement Technology Manager(s).

6. Performs other duties that are pertinent to the function, authority, and responsibility of the position assigned.

A bachelor's degree and relevant program experience.

Agency Minimum Requirements: A bachelor's degree and/or relevant experience in policies and procedures for SCDPS law enforcement officers and information technology systems utilized by law enforcement. Relevant work experience may replace formal degree requirements on a year-for-year basis. Possess a Class 1 Law Enforcement Certification. Minimum of five (5) years law enforcement experience.

Knowledge of the agency's law enforcement processes and systems and other information systems and technologies. Knowledge of the agency's mission, programs and objectives. Ability to interpret and apply rules and regulations. Ability to make presentations and prepare reports, interact with agency staff to obtain information on use, issues, and new requirements for law enforcement computing systems. This position is required to maintain law enforcement certification, must have knowledge of law enforcement rules, regulations, policies and procedures. Skilled in the operations law enforcement equipment.

This position works under limited supervision. Must be able to utilize independent judgement and maintain high level of confidentiality as it relates to sensitive issues within the agency. This position is required to work with law enforcement officers during nights, weekends, and must work law enforcement duties during designated states of emergencies., If you answered no to the previous question, please explain in detail your relevant job experience that would be equivalent to a bachelor's degree., Are you an active South Carolina Class I Law Enforcement Officer with a minimum of five (5) years Class 1 law enforcement experience or are you a retired South Carolina Class 1 Law Enforcement Officer eligible for recertification under a return to work proviso?

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. Please do not submit a resume in place of completing the Education, Work History and Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand and agree with the above.

• Yes
• No

02

I understand that prior to employment being offered by the South Carolina Department of Public Safety (SCDPS), my personal identifying information will be used to conduct a criminal records investigation and a comprehensive driving history review. Furthermore, I understand that if I accept employment with SCDPS, my fingerprints will be collected and submitted to the South Carolina Law Enforcement Division (SLED) to conduct a final criminal records investigation on my first day of employment.

• Yes
• No

03

Do you have at least a bachelor's degree?

• Yes
• No

04, Do you have knowledge of and the ability to soundly interpret South Carolina laws, regulations, and policy?

• Yes
• No

07

There maybe considerable in-state and out-of-state travel required. If offered this position are you willing/able to meet this requirement when necessary?

• Yes
• No

08

If offered this position, are you willing to accept a salary of $82,628?

• Yes
• No

09

How did you find out about this position?

• State Government Website (careers.sc.gov)
• Career Fair
• SCDPS Employee
• Social Media
• Friend
• Other

10

If you answered SCDPS Employee, please list the employee's full name. If you answered other, please indicate how you found out about this position. Otherwise, please write "N/A"

• Required Question

Employer State of South Carolina

Agency Department of Public Safety