PROGRAM TECHNICIAN III

Under the general direction of the Crime Analyst Supervisor (CAS) in the Disposition Resolution Unit, the Program Technician (PT) III analyzes and interprets criminal history documents and resolves all complex errors or omissions prior to submission for entry into the Automated Criminal History System (ACHS). The PT III will request missing arrest and court disposition information to comply with legal requirements for firearms and ammunition eligibility purposes. They will provide priority handling of arrest and disposition information needed to comply with legal requirements, review documents to determine their validity, identify any additional problems, and employ the most efficient method of resolution. Further duties include interpreting manual and automated criminal history records and related source documents, corresponding with criminal justice agencies by U.S. mail, telephone, and fax, and providing training to new and current employees. The PT III must have excellent communication, Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled

Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

and organizational skills, work well under stress, and be able to adjust to changing priorities. They must be highly motivated, flexible, able to resolve issues with minimal guidance and follow oral and written instructions, policies, and procedures. In response to critical workload, the PT III may be required to work overtime and/or assist other Bureau of Firearms (BOF) program units as organizational priorities arise and may not be allowed to take time off during the months of November through January., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Program Technician III should possess good verbal skills; be able to follow oral and written instructions; analyze data; pay close attention to detail; meet short due dates and/or deadlines; experience working with various database and computer systems (Excel, Microsoft Word, and Outlook); be dependable; and display good work habits.

DOJ has adopted teleworking for employees who can effectively perform their essential work functions remotely. This position currently has no telework available.