Support Analyst/Remote

60% Yardi Administration & Support 20% Reporting & Data Analysis 10% System Integrations 10% User Training & Documentation Daily Responsibilities 70% Hands On (troubleshooting, system support, reporting) 10% Management Duties (process improvement input, stakeholder updates) 20% Team Collaboration (working with accounting, operations, and IT teams) The Offer Bonus eligible

2+ years of experience supporting Yardi (Voyager or related modules) Strong understanding of property management and accounting workflows Experience troubleshooting system issues and supporting end users Familiarity with SQL or reporting tools within Yardi Excellent communication and problem-solving skills Desired Skills & Experience Experience with Yardi Voyager, RentCafe, or other Yardi modules Background in real estate, property management, or commercial/residential portfolios Experience with system implementations or upgrades Knowledge of integrations between Yardi and third-party systems Ability to create training documentation and lead user training sessions