TechOps Manager

Insight Global
Cleveland, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 115K

Job location

Cleveland, United States of America

Tech stack

Microsoft Windows
Application Lifecycle Management
Bash
Configuration Management
Data Centers
Linux
Performance Tuning
Ansible
Containerization
Kubernetes
Rancher
Operational Systems

Job description

Our client is seeking a Manager of Technical Operations to lead a team of engineers at our Glenwillow, Ohio Data Center. This role focuses on managing a team that maintaining and optimizing 24/7 real-time transaction systems for Central Gaming Platforms. The ideal candidate will oversee system performance, ensure operational reliability, mentor technical staff, and coordinate cross-functional support. Strong leadership, technical expertise, and a passion for solving complex operational challenges are essential.

  • Managing/supporting/mentoring a team of TechOps Engineers who will be responsible for the following.

Requirements

Minimum 3 years of people management experience

  • Experience leading cross Team communication

  • Advanced technical understanding of Linux operating systems (e.g., system administration, troubleshooting, performance tuning, networking).

o Base knowledge of Windows operations systems

? 80% Linux / 20% Windows

o Professional experience with Bash scripting for automation and system tasks.

o Containerization - professional experience with containerization application management

o Kubernetes or Rancher (or similar tool)

o Ansible - for Infrastructure automation and configuration management

  • Soft skills:

o High Character and hard work

o Self sufficient

o Problem solver

o Technical awareness - ability to troubleshoot and lead engineers to problem solve, and know when to escalate to the next level

o Goal is to continuously improve the function and efficiency of the Technical Operations

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