PC Technician

Job Overview We are seeking a Desktop Support / IT Warehouse Technician to support IT warehouse operations, device deployments, and end-user computing needs. This role is ideal for someone who enjoys hands-on technical work, inventory management, and supporting internal users in a fast-paced environment. The technician will be responsible for hardware fulfillment, imaging, inventory tracking, and ticket resolution while following established IT policies and procedures. Key Responsibilities

• Provide hands-on desktop and PC support for end users

• Manage tickets assigned through an IT Service Management (ITSM) system (e.g., ServiceNow)

• Prepare, image, and deploy computers using USB-based imaging or enterprise imaging tools

• Troubleshoot Windows 10 operating system issues

• Fulfill IT hardware requests including laptops, peripherals, and mobile devices

• Maintain and track warehouse inventory, including check-in/check-out of equipment

• Update asset records in inventory systems such as SAP

• Ship IT equipment and process incoming and outgoing hardware requests

• Assist with equipment recovery for offboarded employees

• Coordinate equipment returns with managers and users

• Send return boxes and shipping labels

• Process returned equipment in compliance with data retention policies

• Perform peripheral setups including monitors, docks, keyboards, and other accessories

• May be required to travel onsite to pick up or deliver equipment

• Hands-on PC support experience (3+ months minimum)

• Experience imaging computers (USB-based or tools such as SCCM)

• Strong Windows 10 troubleshooting skills

• Minimum of 2 years of experience in:

• Warehouse or stockroom activities or

• Computer support, desktop support, or IT service roles

• Familiarity with:

• Microsoft Office 365 and related applications

• Incident management or ticketing systems (ServiceNow, Remedy, ITSM platforms)

• Hardware inventory systems

• Valid driver's license required Nice-to-Have Qualifications

• Associate degree or higher

• CompTIA A+ certification

• Familiarity with SAP

• Prior experience in IT hardware fulfillment, mobility support, or device deployment

This is a Contract position based out of Waukegan, IL. Pay and BenefitsThe pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.