PC Support Technician

The PC Support Technician provides hands-on technical support within a hospital environment, focusing on laptop and desktop refreshes, device deployment, and day-to-day troubleshooting. This role works directly with clinical and administrative staff to ensure reliable technology, minimal workflow disruption, and compliance with healthcare IT standards. Key Responsibilities

• Perform laptop and desktop refreshes, including imaging, installation, configuration, and post-deployment validation
• Troubleshoot hardware, software, and basic network connectivity issues for end users
• Provide on-site technical support to hospital staff, prioritizing patient-care-critical systems
• Coordinate equipment replacements, upgrades, and removals with minimal operational impact
• Maintain accurate documentation of asset inventory, tickets, and service activities
• Follow hospital IT policies, security standards, and change management procedures
• Collaborate with desktop, networking, and systems teams to resolve escalated issues
• Assist with peripheral setup and support (monitors, printers, docking stations, mobile devices)
• Ensure devices meet security, compliance, and patching requirements

• Previous experience in a field services, desktop support, or technical support role
• Strong customer service mindset with the ability to communicate clearly and professionally
• Detail-oriented with strong organizational and documentation skills
• Ability to work independently while managing multiple priorities
• Experience supporting end users in a regulated or healthcare environment is a plus, * Desktop and laptop support
• Hardware and software installation
• Troubleshooting and break/fix support
• Windows operating systems
• Device deployment and refresh projects

Additional Skills & Qualifications

• Time Management: Effectively prioritize tasks in a fast-paced, high-demand environment
• Adaptability: Comfortable handling unexpected issues and shifting priorities in a hospital setting
• Communication: Clear verbal and written communication for documentation and end-user guidance
• Team Collaboration: Works well with IT peers, clinicians, and hospital leadership
• Basic Networking: Fundamental understanding of network connectivity and troubleshooting
• Security Awareness: Knowledge of cybersecurity best practices and data protection standards
• Certifications (Preferred): CompTIA A+, Network+, or similar technical certifications

This is a Contract position based out of Milwaukee, WI. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.