Desktop Support Technician
Role details
Job location
Tech stack
Requirements
The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. **Attitude and customer service are very important in this environment. They will be troubleshooting and closing tickets in Hospital setting and will be required for drug test and all medical compliance (flu, varicella, MMR, and tdap). (Need to be flexible if they are asked to go to another nearby location) Therefore they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff.
The candidates will be required to deploy and support desktops, thin clients, workstations, and multi functional printers in clinical areas. Will also respond to customer requests to resolve their issues in person or remotely, via phone and email. Manage user accounts and permissions in AD. Experience required working with patch panels and resolving network issues such as IP conflicts, mapping network drives and printers.
Skills
Windows, Active Directory, PC Support, Desktop, Office, Desktop, Support
Additional Skills & Qualifications
Strong documentation and customer service skills.
Benefits & conditions
This is a Contract position based out of New London, CT.
Pay and Benefits
The pay range for this position is $17.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type