IT Support Specialist
Role details
Job location
Tech stack
Job description
Assists in building and configuring the store server, register computers, printers, credit card devises, and access points.
Utilizes appropriate tools and processes to monitor the progress of the system builds and network connections.
Track and manage risk and issues affecting store operations at assigned stores; appropriately escalating to management and program stakeholders, as necessary.
Assist in the preparation of status reports.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working knowledge and understanding of network circuits, IP addresses, and switches
Working knowledge to troubleshoot computer peripheral connections
Detail oriented and able to track multiple tasks at once
Critical thinking, facilitation, and negotiation skills
Strong interpersonal and communication skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives
Benefits & conditions
This is a Contract position based out of Norcross, GA. Pay and Benefits
The pay range for this position is $35.25 - $35.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type