ICT Support Engineer

Purple Placements

Crewe, UK

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

careerjet.co.uk

Tech stack

Active Directory Antivirus Softwares Software Applications Microsoft Azure Backup Devices Dynamic Host Configuration Protocol Domain Name System (DNS) Hyper-V Microsoft Office Microsoft Servers Wireless Distribution Systems Wireless Networks

+8 more

Microsoft Deployment Toolkit Lightspeed HybridCloud Firewalls (Computer Science) Gsuite Veeam Wsus Vmware

Job description

Support Engineer Responsibilities:

Proactive support using monitoring solutions
Liaising with 3rd party hardware / software vendors
Maintaining Firewall and Filtering Solutions
Supporting and maintaining Network / Wireless Infrastructure
Supporting and maintaining VMware / Hyper-V Virtualised Environments
Supporting and maintaining Microsoft Server / Desktop Operating Systems
Supporting and maintaining Microsoft Server / Desktop Applications
Supporting and maintaining Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS
Supporting and maintaining Enterprise Anti-Virus solutions (Sophos, ESET or similar products)
Support and maintaining Enterprise Backup solutions (Veeam, Veritas or similar products)
Maintain Enterprise Cloud solutions (Azure, Office 365, G Suite)
Supporting and maintaining Enterprise MDM solutions (Lightspeed or similar products)
Maintaining Server / Desktop / Laptop Hardware
Maintaining NAS/SAN Hardware

Requirements

At least 2 years’ experience in a similar role

Full UK Driving Licence and access to own transport (Essential)
As the job involves working in schools you will be required to obtain an Enhanced DBS Check (Essential)
Professional Certifications (Advantageous but not necessary)
Strong knowledge and experience of supporting and maintaining:
Network / Wireless Infrastructure
VMware / Hyper-V Virtualised Environments
Microsoft Server / Desktop Operating Systems
Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS
Enterprise Anti-Virus solutions (Sophos, ESET or similar products) and Enterprise Backup solutions (Veeam, Veritas or similar products)
Enterprise Cloud solutions (Azure, Office 365, G Suite)
Enterprise MDM solutions (Lightspeed or similar products)
Server / Desktop / Laptop Hardware
NAS/SAN Hardware
Ability to communicate with technical and non-technical users
Ability to plan, organise and prioritise workload
Ability to read and produce business quality documentation
Excellent customer relationship and interpersonal skills
Strong problem-solving skills
Good organisation skills