Aftermarket Service Transformation Domain Consultant

• Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.

• Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

Roles & Responsibilities

• Lead teams in consulting and implementation projects

• Identify opportunities through business connects with clients and relationships in TCS ecosystem

• Lead RFP responses and contribute

• Track emerging business models and trends for its applicability in manufacturing.

• Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles

• Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, field service, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .

• Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.

• Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc.

• Experience in outcome centric models preferred

• Strong, 10+ years’ experience and expertise in Service-Centric function, preferably in automotive, heavy equipment, aerospace, industrial manufacturing and energy, resources.

• Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration.

• Supporting and deployment of service / aftermarket management solutions.

• Strong communications and presentation skills are required. Role will be responsible for communicating with internal and customer teams. Must display ability to extract and define business requirements. A strong understanding of Business Process Modeling is required., Qualifications : BACHELOR OF COMPUTER SCIENCE

Pulled from the full job description

• Pet insurance
• Health insurance
• Vision insurance
• Dental insurance
• Commuter assistance, Salary Range: $120,000-$140,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.