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Helpdesk Technician

Insight Global
Houston, TX, United States
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$52,000.0
Working hours
Regular working hours
Job source
www.juju.com

Tech stack

JIRA Issue Tracking Systems Zendesk Servicenow

Requirements

Experience working with ticketing systems such as Servicenow, Jira Service Management, Zendesk, or similar.

Experience providing Level 1 and Level 2 Help/Servicedesk support

Ability to multitask and work well under pressure

Previous customer service experience working in enterprise environment

About the company

Insight Global is looking for Helpdesk Technician to support one of our largest Oil and Gas clients in Houston, TX. This person will be responsible for handling a high level of internal level 1 and 2 support tickets, and providing excellent written and verbal customer support. The ideal candidate for this position will come from a IT or Service Desk background, and will be expected to be onsite in Downtown Houston 5 days a week, Monday through Friday. The pay rate for this position will be $25/hr.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.juju.com

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