Salesforce Administrator

Join our dynamic team as a Salesforce Administrator and become a vital driver of our customer relationship management (CRM) success! In this energetic role, you will oversee the configuration, maintenance, and optimization of our Salesforce platform to ensure seamless operations across departments. Your expertise will empower teams to leverage Salesforce’s full potential, enhance user experience, and support strategic business initiatives. This position offers a fantastic opportunity to work with cutting-edge technology and contribute to a forward-thinking organization committed to innovation and excellence., * Manage and customize Salesforce applications, including creating workflows, reports, dashboards, and automation processes to improve efficiency.

• Maintain system integrity by performing regular updates, data management, and troubleshooting issues related to software implementation and administration.
• Collaborate with cross-functional teams to gather requirements and develop tailored solutions aligned with service-oriented architecture principles.
• Ensure system security by managing user access, permissions, and implementing best practices for information security within Salesforce.
• Support integration efforts with other enterprise systems such as Pegasystems, AWS cloud services, and RESTful APIs for seamless data flow.
• Conduct system tuning, performance monitoring, and load balancing to optimize platform responsiveness and reliability.
• Provide technical troubleshooting support for Salesforce-related issues, including system design adjustments and configuration management.

• Proven experience as a Salesforce Administrator or in a similar role with strong knowledge of Salesforce configuration, software administration, and troubleshooting.
• Familiarity with solution architecture concepts and experience working within a service-oriented architecture environment.
• Hands-on experience with automation tools such as Workflow Rules, Process Builder, Flow, or similar technologies.
• Knowledge of IT infrastructure components including Active Directory management, system architecture design, server backup & recovery strategies, and storage management.
• Proficiency in scripting languages (Bash, JavaScript, Python) along with familiarity with DevOps practices like CI/CD pipelines using Jenkins or Git.
• Strong understanding of operating systems (Windows Server, Linux), virtualization (VMware, ESXi), container orchestration (Kubernetes), and cloud platforms like Azure or AWS.
• Experience working with databases such as MySQL, PostgreSQL, Oracle SQL Server using T-SQL or PL/SQL for data management tasks.
• Excellent problem-solving skills in technical troubleshooting support related to network security (firewalls, VPNs), load balancing, DNS configuration, and system tuning.
• Background in computer science or systems engineering with knowledge of NoSQL databases like Cassandra or MongoDB is a plus.

Embark on this exciting journey where your technical expertise will shape the future of our CRM capabilities! We value innovation-driven professionals eager to make an impact through solution architecture and system optimization in a fast-paced environment dedicated to excellence.

3.73.7 out of 5 stars Hilliard, OH 43026 $85,501.46 - $102,969.50 a year - Full-time