Head of IT

· Lead Manchester Central’s technology strategy, roadmap and IT operations, ensuring technology services support the organisation’s commercial, operational and strategic objectives.

· Oversee business systems, integrations, automation and venue technologies, ensuring solutions are secure, effective and deliver measurable business value.

· Maintain accountability for technology security, resilience and service performance, including cyber security, business continuity, disaster recovery and major incident management.

· Provide strategic leadership for event technology services, ensuring reliable delivery of customer-facing connectivity, digital solutions and revenue-generating technology products.

· Manage key technology suppliers, contracts and budgets, ensuring value for money, strong service delivery and effective stakeholder relationships.

· Significant senior-level IT leadership experience, with responsibility for technology strategy, infrastructure, business systems and service delivery.

· A strong understanding of cyber security, risk management, governance, data protection and business continuity within a complex operational environment.

· Experience delivering business systems, integrations, automation initiatives and digital transformation programmes that improve organisational performance.

· Proven success managing third-party suppliers, technology contracts and budgets, with strong commercial awareness and negotiation skills.

· Excellent leadership, communication and stakeholder management skills, with the ability to influence senior leaders and translate technical concepts into business outcomes

You must:

· Demonstrate the ability to lead and develop high-performing technical teams while fostering a culture of accountability, innovation and continuous improvement.

· Be capable of making informed decisions in high-pressure situations, including managing major incidents and complex technical challenges.

· Have strong analytical and problem-solving skills, with the ability to balance operational requirements, risk and commercial considerations.

· Be committed to maintaining high standards of governance, security and compliance across all technology services and projects.

· Be flexible in supporting the needs of a live events venue, including participation in out-of-hours escalation and business continuity arrangements where required

Pulled from the full job description

• Referral programme
• Employee discount
• Sick pay
• Bereavement leave
• Additional leave
• Company pension
• Paid volunteer time

Full job description

Manchester Central is an award-winning venue in the heart of one of Europe’s most vibrant cities; our vaulted arches and station clock have made our venue an iconic city feature for more than 140 years.

Our experienced team of professionals lead the industry with unrivalled service standards to help our clients create engaging, memorable experiences at events of all shapes and sizes.

Your Role

Competitive salary up to £70,000pa / 25 days holiday plus bank holidays / contributory pension scheme / discounted car parking

Reporting directly to the Facilities Management and Infrastructure Director, this role is working on a full time, permanent basis., Job Types: Full-time, Permanent

Pay: Up to £70,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Free flu jabs
• On-site parking
• Paid volunteer time
• Referral programme
• Sick pay