IT Support technician

Techwelt Srl

Neunkirchen, Austria

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Part-time (≤ 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Regular working hours

Job source

at.indeed.com

Tech stack

Microsoft Windows Active Directory Desktop Computing Information Technology Operations Microsoft Office Networking Basics Peripherals Laptops User Administration Servicenow

Requirements

Job Type: Contract / OnsiteLocation: Lachforst 4, 5282 Neukirchen an der Enknach, AustriaSchedule: Weekly posting (every Monday or Wednesday - first week of each month)—Job Description:We are looking for a proactive and customer-focused EUC L1 Support Engineer to provide onsite IT support at Neukirchen an der Enknach, Austria. The ideal candidate will be responsible for handling end-user issues, troubleshooting hardware/software problems, and ensuring smooth day-to-day IT operations.—Key Responsibilities:- Provide onsite Level 1 (L1) support to end users- Troubleshoot desktops, laptops, printers, and peripherals- Support Windows OS, Microsoft 365, and basic networking issues- Manage ticketing tools (ServiceNow or similar) and ensure SLA compliance- Assist with user account management (Active Directory)- Perform hardware installations, replacements, and upgrades- Coordinate with L2/L3 teams for escalations—Requirements:- 1-3 years of experience in EUC / Desktop Support- Basic knowledge of Windows OS, Office 365, AD, and networking- Strong communication and troubleshooting skills- Ability to work onsite and handle end-user queries efficiently- Local language C1

Job Type: Part-time