Linux Support Engineer - Proxmox/Ceph

INTELLIGENT SYSTEMS SERVICES, INC.

United States

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$95,000.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Proxmox Link Aggregation (Ethernet) Artificial Intelligence Bash Shell Computer Networks Linux Disaster Recovery Internet Small Computer System Interface (ISCSI) Linux System Administration Linux Commands Linux Servers Unix Shell

+15 more

Linux Support Log Analysis Networking Basics Routing Open Source Technology Performance Tuning Shell Script Virtual Local Area Networks Virtualization Technology Ceph (Software) Scripting Extensible Firmware Interface System Availability Software Troubleshooting Storage Technologies

Job description

We are seeking a Linux Systems Engineer with experience in Proxmox Virtual Environment (PVE) and Ceph to join our technical support and infrastructure team. In this role, you will provide installation assistance, troubleshooting, monitoring, and technical support using established best practices, advanced support tools, and AI-assisted workflows.

The ideal candidate is comfortable working in Linux and open source environments, diagnosing complex infrastructure issues, and communicating effectively with customers while maintaining a strong focus on problem resolution.

Responsibilities

Deploy, configure, and support Proxmox Virtual Environment (PVE) clusters.
Install, configure, and troubleshoot Ceph storage clusters.
Diagnose and resolve Linux server, networking, storage, and virtualization issues.
Support Fibre Channel, iSCSI, and Ceph storage environments.
Analyze Linux system logs, journal entries, and performance metrics to identify root causes of issues.
Configure and troubleshoot Linux networking, including:
Bonding (LACP)
Linux bridges
VLANs
Routing and gateways
Assist customers with cluster design, upgrades, migrations, and disaster recovery.
Work with customers worldwide via ticketing systems, remote sessions, and documentation.
Utilize internal documentation, automation tools, and AI assistants to improve support efficiency.
Document troubleshooting procedures and technical solutions.

Requirements

Strong Linux system administration experience.
Experience with Proxmox Virtual Environment.
Experience administering or supporting Ceph clusters.
Working knowledge of:
Linux shell
Bash scripting
Systemd journal and log analysis
Networking fundamentals
Storage technologies including Fibre Channel and iSCSI
Understanding of virtualization concepts.
Strong troubleshooting and analytical skills.

Preferred Qualifications

Experience supporting enterprise virtualization environments.
Knowledge of Linux performance tuning.
Familiarity with automation or scripting tools.
Experience supporting customers in production environments.

Technical Knowledge Expected

Candidates should be comfortable discussing and troubleshooting topics such as:

Proxmox cluster architecture
Corosync quorum
High Availability (HA) design
Ceph networking
Linux networking (LACP, VLANs, bridges)
MTU troubleshooting
SAN connectivity
Multipath storage
UEFI vs. SeaBIOS
Linux command-line utilities
Shell scripting fundamentals

Benefits & conditions

Pulled from the full job description Professional development assistance 401(k) Health insurance 401(k) matching Paid time off, * Competitive salary

Remote work environment
Exposure to leading open source enterprise technologies
Collaborative engineering team
Professional development and technical growth

If you enjoy solving challenging Linux infrastructure problems and working with virtualization and distributed storage technologies, we’d love to hear from you.

Pay: From $95,000.00 per year, * 401(k)