Product Owner Employee Benefits
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Role details
Tech stack
Job description
As a Product Owner Employee Benefits (EB), you play a key role in shaping and delivering the Employee
Benefits strategy. You represent the business for one or more key products and processes within the Employee
Benefits domain and act as the bridge between business and IT.
You identify the needs of customers, distribution partners and employees and translate these insights into
digital solutions and process improvements that create value. You drive the digitalization and innovation of the
Employee Benefits offering and ensure that strategic objectives are translated into concrete initiatives,
features and improvements.
Organisatie
By combining customer focus, business insight and digital expertise, you contribute to an outstanding customer
and partner experience while helping the organization achieve its Employee Benefits ambitions.
Functie
What will you do?
- Define and communicate the vision, roadmap and priorities for one or more key
products and processes within the Employee Benefits domain.
- Identify opportunities to improve and digitalize customer, partner and employee
journeys.
- Translate business needs, customer feedback, regulatory requirements and strategic
objectives into clear features, epics and user stories.
- Own and prioritize the product backlog based on business value and customer
impact.
- Collaborate closely with business stakeholders, Agile teams, architects, Domain Leads
and other Product Owners.
- Work with product developers, operations teams, customer service teams,
distribution partners and portfolio managers to shape and deliver solutions.
- Support Agile ceremonies such as PI Planning, Sprint Planning, Reviews and
Retrospectives.
- Validate delivered solutions and ensure they meet business requirements and
expected customer outcomes.
- Coordinate dependencies across teams and facilitate collaboration between all
stakeholders involved.
- Contribute actively to transformation initiatives and digitalization projects that
support the Employee Benefits strategy.
- Monitor market trends, customer expectations and technological developments and
translate them into improvement opportunities.
- Ensure sufficient alignment with business stakeholders and manage expectations in a
Requirements
-
Bachelor’s degree or equivalent through experience.
-
At least 5 years of relevant experience in product ownership, digital transformation,
customer journey redesign, project management or business transformation.
- Strong affinity with financial services and preferably knowledge of the insurance
sector and Employee Benefits.
- Experience working in Agile/Scrum environments, ideally within a SAFe framework.
Required Skills
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Agile
-
Analytics
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Business Transformation
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Communication
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Customer Journey Redesign
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Digital Transformation
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Employee Benefits
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Project Management
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Stakeholder Management, * Dutch or French: Native or bilingual proficiency.
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English: Full professional proficiency.
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